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Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 39414
Experience:  Apple Computers Specialist
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I CANT REMEMBER MY SECURITY ANSWERS FOR MY I PHONE

Resolved Question:

i CANT REMEMBER MY SECURITY ANSWERS FOR MY I PHONE
Submitted: 3 months ago.
Category: Mac
Expert:  Richard replied 3 months ago.

Hi there and welcome

To clarify, are you required to activate your iPhone? And this is why you need to answer the questions?

Please let me know

Richard and other Mac Specialists are ready to help you
Customer: replied 3 months ago.
I have bought a i phone 6 to replace my old i phone 4
Expert:  Richard replied 3 months ago.

Thank you

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 3 months ago.
I AM UNSURE WHAT I HAVE TO DO NOW
Expert:  Richard replied 3 months ago.

Can you please do the instructions I sent you?

I have repeated them again below

If you are on a windows computer, Click this link
download.teamviewer.com/download/TeamViewerQS.exe
Else for a Mac computer, Click this link
download.teamviewer.com/download/TeamViewerQS.dmg
A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).
Run the program and it shows you and ID and Password.
Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Customer: replied 3 months ago.
Ok i have downloaded been given numbers for my ID and numbers for Password ***** what next
Expert:  Richard replied 3 months ago.

Give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you

Customer: replied 3 months ago.
ID 880 832 542 PW 1356
Expert:  Richard replied 3 months ago.

you closed the program

As per the instructions you need to leave the program open, so please open it again, give me the new password ***** connect and leave it open

Customer: replied 3 months ago.
ID 880 832 542 PW 1356 What do you want me to do now
Expert:  Richard replied 3 months ago.

you closed the program

As per the instructions you need to leave the program open, so please open it again, give me the new password ***** connect and leave it open

Customer: replied 3 months ago.
Am I now connected ?
Expert:  Richard replied 3 months ago.

You do not seem to be reading my repeated messages...

Are you seeing any messages fromm me at all still? As you are not replying to them

Customer: replied 3 months ago.
I now have a ID 880 832 542 PW 7088
Expert:  Richard replied 3 months ago.

thank you

connected

Customer: replied 3 months ago.
Does that mean all my details are now on my new I phone 6
Expert:  Richard replied 3 months ago.

you closed the teamviewer program for some reason, which disconnected me.

Please open it again, give me the new password ***** leave it open