Ask a Mac Question, Get an Answer ASAP!
Hi there and welcome
Can you tell me the make and model of your wifi router?
Ok thats enough information I need.
On the back of it is a reset button, hold it in for 10 seconds then release.
Wait 5 minutes and this will allow it to reload.
Tell me how it then operates please.
You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.
Please ignore it and reply here to my last instructions I sent you please, which I repeated again below
How is the iPad operating?
It should now, I will mark this question to remain open so If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
Anbd please take a second to rate my service for now by clicking one of the stars at the top of the screen then submit
What was the message in Safari?
On the iPad go to settings, general, reset, reset network settings
Once done, go to settings, wifi and connect again
tell me if it then works please
Yes, it needed a combination of these two but if the problem returns you can always let me know here at any time.
This is no problem
And please remember to rate my service via one of the stars at the top of the screen then submit
Thank you and glad it is now resolved