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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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After updating my Mac desktop to OSHigh Sierra I can not

Customer Question

After updating my Mac desktop to OSHigh Sierra I can not access and send email. I have changed my password ***** it is not accepted. My internet provider is BT and I can get the mail on their website but not the Mac.
Submitted: 2 months ago.
Category: Mac
Expert:  Ashik replied 2 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

In Mail, click on Window menu and select Connection Doctor. Run it and tell me what it returns