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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My wife has an I pad but she has a message that Activation

Customer Question

My wife has an I pad but she has a message that Activation Lock is on. We know her ID but not her password. Can you help?
Submitted: 1 month ago.
Category: Mac
Expert:  Cris replied 1 month ago.

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Have you tried to reset the password?