Hello from ja
I am Dr. Thomas, board certified in internal medicine and I can help you with this and any follow up questions. I cover a lot of ground and might give you an answer or ask for information, but use reply to communicate with me for questions or added details.
It is not necessarily temporary if she does not recieve treatment.
This could be from infection, inflammation or both.
She needs immediate exam..if it is ear wax fine.
Otherwise she probably needs antibiotics and strong anti inflammtory medication to prevent hearing loss completely.
And try to reverse the problem.
An ear nose and throat specialist would be ideal today but if she does not have that, the ER.
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