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Ask Dr. Natasha Your Own Question
Dr. Natasha
Dr. Natasha, Doctor
Category: Medical
Satisfied Customers: 12910
Experience:  American Board Certified in Emergency Medicine, Ivy League trained
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hi,I would like to know how can I change nhs urologist.Im

Customer Question

hi,I would like to know how can I change nhs urologist.I'm not happy with the treatment,the doctor is ignoring me.I have a kidney stone from more then 3 weeks,the pain doesn't go away and the urologist didn't make an appointment for me.
Submitted: 3 years ago.
Category: Medical
Expert:  Dr. Natasha replied 3 years ago.

Dr. Natasha : Hello
JACUSTOMER-o3b31k5j- :

hi

Dr. Natasha :

I am reading your question

JACUSTOMER-o3b31k5j- :

ok

Dr. Natasha :

Basically, if you would like a second opinion after seeing a consultant - like your urologist, you will need to go back to your GP and ask them to refer you again. After your GP agrees to refer you to a new urologist, the urologist will be inform that this is your second opinion.

Dr. Natasha :

And all relevent tests and exams will be sent to them

Dr. Natasha :

If you like the new urologist and if you want to be treated by the new urologist, this will need to be arranged with them

Dr. Natasha :

But your GP need to be involved.

JACUSTOMER-o3b31k5j- :

What if my GP will think I don't need the change

Dr. Natasha :

Then you can change GPs

Dr. Natasha :

Anyone can change their GP without giving a reason.

Dr. Natasha :

Call the surgery you want to change to, and ask to register as a patient with them

Dr. Natasha :

And then they can do the referral for you

JACUSTOMER-o3b31k5j- :

I really need to do it fast as I'm suffering for 3 weeks

Dr. Natasha :

There is always a way to make it happen

Dr. Natasha :

go through your GP

Dr. Natasha :

YOu are also entitled to a second opinion as mention above

Dr. Natasha :

you can tell them you want a second opinion (this would be faster)

Dr. Natasha :

and if you prefer the new doctor to handle your case, then you can do so

JACUSTOMER-o3b31k5j- :

ok,so this is the fastest way?

Dr. Natasha :

yes

Dr. Natasha :

the fastest fastest way is private

JACUSTOMER-o3b31k5j- :

I would like to complain about the urologist's work,how can I do it?

JACUSTOMER-o3b31k5j- :

How much is the private doctor appointment?

Dr. Natasha :

Here is the link:

Dr. Natasha :

http://www.nhs.uk/choiceintheNHS/Rightsandpledges/complaints/Pages/NHScomplaints.aspx

Dr. Natasha :

It will be able £150

Dr. Natasha :

about £150

JACUSTOMER-o3b31k5j- :

It's too expensive for me.

JACUSTOMER-o3b31k5j- :

Thank you

Dr. Natasha :

you are welcome

Dr. Natasha :

I hope that I provided you with excellent service? :-)?

JACUSTOMER-o3b31k5j- :

It's long way to do it by nhs,but still I have to do it.

Dr. Natasha :

ok

Dr. Natasha :

I hope that I provided you with excellent service? :-)?

Dr. Natasha :

hello?

Dr. Natasha :

why did you rate this poor service?

Dr. Natasha :

are you there?

Dr. Natasha :

hello?

Dr. Natasha : I don't know why you rated this poor service. That really hurts the expert trying to help you. I answered your questions and gave you additional information. I am sorry that you are not happy with your doctor but I am not sure why you decided to transfer that on to me.

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