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Does she also get similar 'lumps' or 'abnormal scars' in other parts of the body when she gets injured?
The most likely cause here seems to a keloid.
Keloid is a genetic tendency to abnormal scar formation which can acquire the form of a nodule like you mention.
This seems most likely to be keloid.
like I mentioned above.
This is related to abnormal scar formation.
Do you have a picture that I can see?
The best treatment is actually preventing trauma. Once a person has had this then external beam radiotherapy is very effective treatment which is usually reserved for larger keloids.
Another form of treatment, that is often successful, is using steroids i.e. topical steroids or intralesional steroids.
Freeze therapy (cryotherapy) is also helpful sometimes.
You should consult your GP.
Get a referral to a dermatologist.
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