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Hi there, This is Dr Basu, Experienced Specialist. I am here to address your concerns and provide great service.
That is a nerve related pain.
Shoulder and back of the neck supplied the nerves coming from cervical spine.
Any pressure on the nerves from the arthritis of the spine will cause this.
Also muscle spasm around the cervical spine can cause this.
Physiotherapy will be the mainstay of the treatment by reducing the tension and strengthening these muscles.
Ultrasound therapy also can be included to provide relief.
You can take Ibuprofen available over the counter 2-3 tablets every 6 hours with food.
Also a muscle relaxant like Tizanidine can be prescribed for better relief.
Heating pad and topical lidocaine ointment also may prove very helpful.
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