Go straight to the ER
this can be sudden sensorineural hearling loss.
It can be permanent.
You need an immediate exam and steroid taper most likely.
You should not be using ear drops.
It can be as simple as wax on the drum, but if you are completely deaf, it is far more serious.
Go in now.
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Without a doubt.
Any other recommendation would be medically negligent.
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Let me know how this goes.