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where are these lumps?
he should get routine blood testing and thyroid hormone testing.
he can get a GP doctor here
let me know if you have questions.
low iron levels, abnormal thyroid hormone levels, low B12, folate levels in his system can cause hair loss.
often it can be 100% normal to feel normal enlarged lymph node lumps in the neck.
regular viral infection can cause swollen neck lymph nodes.
most likely the lumps in his neck is not causing his hair loss.