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Billy
Billy, Trainer/ Master Technician
Category: Mercedes
Satisfied Customers: 3498
Experience:  Trainer 8+ years, master tech. 10+ years, SAE member
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Hello, I own a 2006 ML320 Sport and the command system has

Customer Question

Hello, I own a 2006 ML320 Sport and the command system has developed some faults. occasionally it will turn off on its own and more recently only the steering wheel controls will operate with none of the buttons on the main unit working.

Can you recommend any companies who are able to repair faults with the command unit?

Thank you.
Submitted: 4 years ago.
Category: Mercedes
Expert:  Shantal-Mod replied 4 years ago.

Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you,

Shantal

Customer: replied 4 years ago.

Shantal,


Yes, i am happy to wait for your response if you need more time.


 


Thanks

Expert:  Shantal-Mod replied 4 years ago.

Hello,

Thank you for getting back to me. We will continue to look for a Professional to assist you.

Thank you for your patience,

Shantal

Expert:  Shantal-Mod replied 4 years ago.

Hello,

I apologize as we have not yet been able to find a Professional to assist you. Do
you wish for me to continue to search for someone to assist you or would you
like for us to close your question at this time?


Thank you for your patience,

Shantal

Customer: replied 4 years ago.


Yes that is fine. thank you.

Expert:  Shantal-Mod replied 4 years ago.

Hello,

Thank you for your patience, we will continue to look for a Professional to assist you.

Thank you,

Shantal

Expert:  Billy replied 4 years ago.
Hello and welcome! I'm Billy and i will assist you with this.

My apologies for the delay, thank you for your patience.

First, and before replacing the unit, you should try reprogramming it. MB dealer or MB specialists should be able to delete the old program and install a new one (maybe even an updated version).
And if that does not sort out the issue, you can check: bba-reman.com (give them a call) and they should be able to fix your existing unit.

Thank you for your trust! Get back to me if you need more info...Thank you in advance for the positive rating...
http://www.justanswer.com/car/expert-billy/

Regards, Billy