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Billy, Trainer/ Master Technician
Category: Mercedes
Satisfied Customers: 3498
Experience:  Trainer 8+ years, master tech. 10+ years, SAE member
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HiI have a mercedes sprinter van.Had a situation about

Customer Question


I have a mercedes sprinter van.

Had a situation about 6 months ago where the wrong fuel was placed in the van. We have had quite a few problems since. Recently when driving the vehicle it just stopped working. could not get it started. Gave it to a mechanic to fix, he thought it was the injector when trying to remove it he broke it. Not sure what he did but it started to work, drove it about 80 miles yesterday, no problem, but tried to drive it today and it would not start. We tried to start it using easy start but it will start and then cut out again.
Submitted: 4 years ago.
Category: Mercedes
Expert:  Shantal-Mod replied 4 years ago.


I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you,


Expert:  Billy replied 4 years ago.
Hello and welcome! I'm Billy and i will assist you with this.

My apologies for the delay, thank you for your patience.

If the injector is damaged, it would most certainly cause a no start. And since with easy start, the engine is firing, then it is a fuel problem.

So the first thing fro now, would be checking/replacing the injector.

Kindly get back to me with your findings, so we proceed accordingly, until the van is fully functional.

Customer: replied 4 years ago.
Hi billy the van starts with the easy start now but cuts out within 10 secs what does that mean
Expert:  Billy replied 4 years ago.

Given the sequence of events you described, to me it means that the van is firing, however, not on diesel from the van. I would first get to the injectors.... however, you can try bleeding the system, but even if this works, having a problem with the injector, means that you will soon have problems again.

So i would check the injectors, replace as necessary, bleed, and then test the vehicle.

Kindly get back to me with your findings, or if further details are needed, so we proceed accordingly.