How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert Your Own Question

Robert, UK Qualified Car Technician
Category: Mercedes
Satisfied Customers: 4340
Experience:  Fully qualified / self employed garage technician in the UK
Type Your Mercedes Question Here...
Robert is online now

I drive a B200 and find I have no spare tire. Having enquired

Customer Question

I drive a B200 and find I have no spare tire. Having enquired of a Mercedes showroom what I should do in the event of a puncture. There first question was, where did you get your car? As if not from us therefore not our business. I explained from Mercedes and I wanted an answer. I was told to keep on driving until I got somewhere to fix it. Does this mean all garages stock these tyres? I could also buy a foam kit to be blown into the tyre to fix it temporarily. How fast do I drive after I have done my DIY with something I have paid for. They also suggested I give Mercedes a ring and they could pick me up as the car is still in warranty. Any idea which number I ring and what do I do when it is out of warranty if the tyre is shredded. Do I have to lift the car to do the home repair as there does not seem to be a jack. As a woman driving on her own I have enough worries without being fearful of a puncture and what to do
Submitted: 3 years ago.
Category: Mercedes
Expert:  Robert replied 3 years ago.



Hopefully i can help..


Some of these will be equipped with "run flat tyres" this means you can still drive on the defective tyre if a puncture has occurred as the run flat tyres have stiffen tyre walls to cope with that..and you can still drive the car at reduced speed to a tyre centre who should be able to acquire the tyre if applicable as repairing these "puncture wise" aren't usually done- cars without run flat tyres should have an emergency tyre sealant kit within the boot - this inc the electric pump which is powered by your cigarette lighter socket and sealant bottle which runs in tandem with the electric pump to pump the sealant in aswell as pump the tyre up - once up then you need to drive the car forward and then back to allow the sealant to spread inside the tyre and hopefully seal the leak..obviously this wont work if the tyre has blow out or a large rupture in which having a note or phone number of tyre centre such as kwik fit or similar will have mobile units that can come out to assist..these cars wont generally come with jacks nor tyre levers if they have either of the above unless you have a space saver tyre - of course you can check within the stowage well under the boot floor and see if you have tyre sealant kit if not then you will likely have run maybe able to know this by "MOExtended" marking which appears on the tyre wall..maybe have look and see if that's on the tyre - if so then you have run flat tyres..I do hope this helps..if you need to ask anything else or included anything then just continue..

Customer: replied 3 years ago.
What number do I ring on for Mercedes support ?
Expert:  Robert replied 3 years ago.

Hi..there thanks for your reply..


I would believe there maybe details of which in your owners maybe something to double check on - failling that then the For Roadside Assistance in the UK, 00800 1 777 7777 - phoning that number maybe able to give you more details on what they provide/costing etc..I do hope this helps further

Expert:  Robert replied 3 years ago.
Do you require any further help?
Expert:  Robert replied 3 years ago.

I see you have viewed your answer recently.and just wondered if you required any further help?

If you need to follow up or ask anything else ? then you are always more than welcome too and continue on the same question should you need to ask anything else..


What Customers are Saying:

  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex

Meet The Experts:

  • Matt


    Mechanical Engineer

    Satisfied Customers:

    BEng hons Mech engineering, in auto industry 22 years
< Last | Next >
  • Matt's Avatar


    Mechanical Engineer

    Satisfied Customers:

    BEng hons Mech engineering, in auto industry 22 years
  • Marty's Avatar


    ASE Certified Technician

    Satisfied Customers:

    Bosch Certified Master Technician with over 35 years experience in the automotive industry.
  • mike_a_mechanic's Avatar


    Mercedes Mechanic

    Satisfied Customers:

    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • MB Paul's Avatar

    MB Paul

    Mercedes Technician

    Satisfied Customers:

    Mercedes Benz Qualified Diagnostic Technician
  • Greg's Avatar



    Satisfied Customers:

    Automotive diagnostic tech
  • Ross's Avatar


    Diagnostic and repair technician

    Satisfied Customers:

    Licensed diagnostic and repair technician