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Marty
Marty, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 54029
Experience:  Bosch Certified Master Technician with over 35 years experience in the automotive industry.
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ignition key problem. wont turn after inserting

Customer Question

ignition key problem. wont turn after inserting
Submitted: 3 years ago.
Category: Mercedes
Expert:  Marty replied 3 years ago.
Hi, and welcome. My name is Marty. If you have tried all of your keys and none of them will turn in the igntion the problem will either be a weak car battery, a faulty electronic steering lock or a faulty electronic ignition switch. I would first connect a jumper battery to the car and see if the key will turn. If you have no success I am afraid that either the steering lock or the ignition switch will require replacement.

Please let me know if you need further assistance.

Marty