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Stan
Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
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hi I have a 2000 cl500 and my ignition wont engage the key

Customer Question

hi I have a 2000 cl500 and my ignition wont engage the key
Submitted: 3 years ago.
Category: Mercedes
Expert:  Stan replied 3 years ago.

Stan :

Hello,
If you have a spare key, try it as well. I strongly recommend to have the battery charger hooked up while turning the ignition.

Stan :

The key and ignition must always work to turn the ignition. If it does not happen when voltage supply is ok- one of them is faulty. It is very rare that the wiring is interrupted to the ignition switch.

Stan :

So if the spare key does not work as well- ignition switch will have to be replaced. Unfortunately only authorized dealers can order and replace them.

Stan :

best regards,
Stan