How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Stan Your Own Question

Stan
Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
16766657
Type Your Mercedes Question Here...
Stan is online now

apart from Mercedes outlet is there anywhwere else I can purchase

Customer Question

apart from Mercedes outlet is there anywhwere else I can purchase the Cassette required to fix my Mercedes CLC220 CDI Sports panoramic roof
Submitted: 2 years ago.
Category: Mercedes
Expert:  Stan replied 2 years ago.

Stan :

Hello,
It might be worth checking with the car dismantlers :http://www.partshark.co.uk/

Stan :

Or if you ket me know the VIN, i can get you the part number so you can google it out. By cassete, you mean the cabling which is moving the sunroof, right?

Stan :

regards,
Stan

Customer:

Stan, thanks for your reply , The Garage hasn't dismantled the roof yet but it seems as though there are some "clips" broken, not sure about cabling. The roof was opening, noisily. The car has two blinds front and back, it was the back one which would not close and a bar which fits across the space had come off, this bar is used on the blind operation.

Customer:

The VIN is WDB2037082E060480

Stan :

and here for the picture

Stan :

once the faulty parts are removed, you can decide which parts are needed from the parts list and see if Google or dismantlers can give a better price for them

Stan :

regards,
Stan

Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience: Technical support engineer
Stan and other Mercedes Specialists are ready to help you
Customer: replied 2 years ago.

Stan, you supplied a fab diagram of parts etc, I'm seriously considering buying a roof from a scrapped car ( one available completely intact), the idea being it may be cheaper to buy this and do a direct swap of the one in the car, so, can you lay your hands on any dismantling instructions / diagrams for a complete removal ?


 


Regards, George

Expert:  Stan replied 2 years ago.
The headliner must be lowered of fully removed to do any replacement on the roof,
Click here for the instructions

The rest is more or less straightforward, but requires experienced fitter.. There is a ton of literature i have, i can't upload all of it. Please check with the mechanics, what instructions will they need after the headliner is removed.
Customer: replied 2 years ago.

Stan, if the Garage goes with my idea of a straight swap of a panoramic roof removed fully assembled from a breakup, is it just a question of undoing some screws/bolts which secure it to the car after linings etc have been removed. Any diagram to show them ?


Regards, George

Expert:  Stan replied 2 years ago.
I have only the instructions for rear and front parts, which requires glueing the glasses in.
Please let them drop the headliner to make sure diagnosis is correct. Then it will be obvious what is not clear regarding the removal.
Customer: replied 2 years ago.

Stan, when the car is manufactured am I correct that the panoramic roof would bought in complete assembly and lowered on to the body, if it's right what is the fixing method of this assembly to the car chassis?


 


I've asked this in case Garage goes with my idea of a straight swap with a complete roof from cut from a car.


 


I have a concern that if they take the existing roof off and investigate for the problems, by time this is done they could take ages before they identify where they can get parts from. The last thing I want is the car to have it's roof removed and sat around for weeks, It's my Wife's car , I think you will understand !


 


Regards, George

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    504
    BEng hons Mech engineering, in auto industry 22 years
< Previous | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    504
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    ASE Certified Technician

    Satisfied Customers:

    21406
    Bosch Certified Master Technician with over 35 years experience in the automotive industry.
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG mike_a_mechanic's Avatar

    mike_a_mechanic

    Mercedes Mechanic

    Satisfied Customers:

    116
    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/MB/MBpaul/2013-8-21_204936_paul.64x64.jpg MB Paul's Avatar

    MB Paul

    Mercedes Technician

    Satisfied Customers:

    212
    Mercedes Benz Qualified Diagnostic Technician
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1094
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    467
    Licensed diagnostic and repair technician