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Stan
Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
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Clock and gauge cluster not working and other elec equipment

Customer Question

Clock and gauge cluster not working and other elec equipment 350 sl after trying to reprogram side mirrors
Submitted: 2 years ago.
Category: Mercedes
Expert:  Shantal-Mod replied 2 years ago.
Hello,
I'm Shantal and I'm a moderator for this topic.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.
Please let me know if you wish to continue waiting or if you would like for us to close your question?
Thank you,
Shantal
Customer: replied 2 years ago.
Problem still not solved, still would like feedback if possible please.
Thankyou
Expert:  Stan replied 2 years ago.
Hello,
there is no direct connection between th complete cluster failure and mirror adjustment.
But to exclude a simple glitch in electronics, it is worth trying to disconnect the battery for few hours.
I suspect that the cluster has failed. If disconnecting the battery does not work, next step is to have the fault codes read out with Xentry diagnostics computer from all of the control units. Some independent MB shops have this tool besides dealers.
If the cluster failure is confirmed, it is possible to get the cluster rebuilt:
http://www.clusterrepairsuk.co.uk/

Best regards,
Stan