How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Marty Your Own Question

Marty
Marty, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 53150
Experience:  Bosch Certified Master Technician with over 35 years experience in the automotive industry.
13230946
Type Your Mercedes Question Here...
Marty is online now

Trying to get the layout of the rear air suspension system

Customer Question

Trying to get the layout of the rear air suspension system on e class(###) ###-####model. And diagnosis checks
Submitted: 1 year ago.
Category: Mercedes
Expert:  Marty replied 1 year ago.
Hi, welcome to Just Answer. Copy and paste the links below for the function description of the Airmatic suspension system along with the location of the pneumatic components. If the car will not raise at the rear the likely problems are either leakage in the rear air springs or a faulty suspension pump. If the pump is noisy it may be too weak to lift the car.
http://www.mediafire.com/view/1i601ho89zlebtg/AIRmatic,_function.pdf
http://www.mediafire.com/view/2ur8xka7ms1dxf0/AIRmatic,_location_of_pneumatic_hydraulic_components.pdf
Let me know if you have any questions. Please reply back and let me know if this is helpful to you. You must rate my service in order for the website to credit me for my help.
Marty
Customer: replied 1 year ago.

Hi Marty

Thankyou for getting back to me but the information supplied is not sufficient for my needs. I obviously have a problem with my vehicle and I want to eliminate the basics where possible before looking at anything more indepth. To do this I need the layout etc. The diagrams you have provided give some views but not how to access and locate the parts and what checks to do first etc. The car that I have is also the Avantgarde as stated above (estate) and it is also Right Hand Drive. The car shown is a saloon and LHD. Additionally the car I have allows you to choose comfort or sports mode. It does not allow me to manually choose the levels as your system shows. Also I believe that the Airmatic system on my car is only supplied to the rear of the car and not the front. That is the layout that I need, with diagnosis checks and instructions etc. My understanding is that when you open the car it does an initial check on the height and adjusts as it sees necessary. This is done by the Reservoir initially and not the pump due to noise reasons. When my car is opened it is the pump that I hear and a clicking sound at the rear so the Reservoir is not being utilised. Is there a problem with the line to the back of the car so it is not delivering any pressure either from the pump or reservoir?? There is no height at all at the rear and very, very low so no pressure or attempt to raise even partially when the pump is working.Can you please advise.

Regards

Steve

Expert:  Marty replied 1 year ago.
Hi Steven, can you post the vin number of the Mercedes?
Customer: replied 1 year ago.

Hi Marty

The VIN number is *****

The current registration Is D5HLE. Hope that this helps.

Steve

Expert:  Marty replied 1 year ago.
Hi Steve, sorry for the wait I have been away and did not see that you replied to me. Do you still need help with this?

Marty
Customer: replied 1 year ago.

Yes please if you can. Want to eliminate what I can. Currently no height in rear suspension. Only just above the tyres. The front looks OK. Are you able to confirm that it's just the rears that have the airmail system on my car?

. Also when the compressor starts there is a clicking sound at the rear of the carrot the luggage area, drivers side. I take it that it is the reservoir but why the click?

Regards

Steve

Expert:  Marty replied 1 year ago.
Hi Steve, yes I confirmed that you only have rear air suspension. On this system the problem is usually going to be leakage at the rear air springs or a weak compressor. If the car is leaning to one side at the rear I'd look for a leak in the air spring on that side. If the car is down evenly I'd suspect a bad compressor. I'm not sure what you're hearing in the rear. Possibly a noise from one of the dampening valves.

Level Control Function Description

Level Control Location of Components

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    481
    BEng hons Mech engineering, in auto industry 22 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    481
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    ASE Certified Technician

    Satisfied Customers:

    21371
    Bosch Certified Master Technician with over 35 years experience in the automotive industry.
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG mike_a_mechanic's Avatar

    mike_a_mechanic

    Mercedes Mechanic

    Satisfied Customers:

    116
    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/MB/MBpaul/2013-8-21_204936_paul.64x64.jpg MB Paul's Avatar

    MB Paul

    Mercedes Technician

    Satisfied Customers:

    212
    Mercedes Benz Qualified Diagnostic Technician
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1080
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    453
    Licensed diagnostic and repair technician