How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mercedes Technician
Category: Mercedes
Satisfied Customers: 39198
Experience:  Tech Expert
9261905
Type Your Mercedes Question Here...
Mike is online now

Mercedes ml280cdi 4matic year 2005 problem the vehicle wont

Customer Question

Mercedes ml280cdi 4matic year 2005 problem the vehicle wont start because the instrument cluster no longer transmite over the engine CAN DATABUS [statusCANbus off
Submitted: 1 year ago.
Category: Mercedes
Expert:  Mike replied 1 year ago.
Hello and Welcome - My name is***** happy to help / advise - If you have CAN bus faults for whatever reason and the dash cluster is not working, then it will not start because if anything - apart from any other faults, the cluster cannot be read by the modules on the vehilce and the immobiliser will not communicate - as its part of the cluster.So- the way forward with this is to have the vehicle fault code read if you haven't done done already..and then progress with what fault codes you get / retrieve..If you have code read it and If its known that you have a CAN fault - you need to physically go through the CAN wiring to find the fault... its usually a break in the wiring inside the vehicle to be honest or with the cluster itself - but that does take physical fault tracing / finding now - Let me know how you go..and / or let me know if you need anything further on this..~~~~ Meantime - Please do click on the "Exc / Ok rating" for me at this time.. "Thank you" in advance for that ... Note that you can get back to me anytime at all after doing the rating - it doesn't close you out.-- Best Rgds, MIKE.

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    481
    BEng hons Mech engineering, in auto industry 22 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    481
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    ASE Certified Technician

    Satisfied Customers:

    21371
    Bosch Certified Master Technician with over 35 years experience in the automotive industry.
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG mike_a_mechanic's Avatar

    mike_a_mechanic

    Mercedes Mechanic

    Satisfied Customers:

    116
    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/MB/MBpaul/2013-8-21_204936_paul.64x64.jpg MB Paul's Avatar

    MB Paul

    Mercedes Technician

    Satisfied Customers:

    212
    Mercedes Benz Qualified Diagnostic Technician
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1080
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    453
    Licensed diagnostic and repair technician