I Used PC Mover
I couldn't get on to the website.
I says "This page can't be displayed"
The new lapton is a Dell Inspiron and I can get on to other websites. I am carrying on this conversation on the old laptop which is a Dell Vostro 3700
Windows is Ok It is the old Outlook which I transferred which is the problem
Would it be better if we switched to the new computer and you took a look, as I am not very computer savvy!
I tried them on the new computer, but I am connected to you on the old one.
I am very reluctant to do that as it was pre-installed on the computer how would we reinstall?
I got boot manager, but there is no command for repair. There is one for diagnostics?
When I press the F8 key I get a choice between F2 set Up and F12 Boot Options. Neither offer advanced boot options.
I kept tapping F8 but it just ends up at the sign in screen.
No, I am afraid not!
I've now got Dell Backup and Recovery, but the options are: Backup, Recovery or Reinstall Disks among others.
It has now reset the factory settings
It wants to know if I want to back up my personal files or erase them?
The recovery is now complete and I have restarted the computer.
It seems to have deleted the corrupted Outlook file. I now need to transfer my Outlook data file.