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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 37692
Experience:  Over 15 year experience resolving Microsoft Office Issues
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my Lenovo Z61t on Windows 7.1 is starting in safe mode

Customer Question

my Lenovo Z61t on Windows 7.1 is starting in safe mode
Submitted: 4 years ago.
Category: Microsoft
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard.

Can you do the following please.

Turn off the computer.

Turn it on and keep tapping F8 until you get to a menu

Choose "Last Known Good Configuration"

Let this complete and when it has, please tell me if the computer starts correctly.

Thank you
Customer: replied 4 years ago.

F8 options tried
- last configraton that works
- normal startup
- startup repair
none work still Safe mode

Expert:  Richard replied 4 years ago.
Thanks

Can you get to Safe Mode with Command Prompt

Then type in

sfc /scannow

Press enter and when it has completed type in

chkdsk /r

Press enter. Restart the computer and tell me if it now loads correctly Alan.

Thank you
Expert:  Richard replied 4 years ago.
Thank you