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Richard
Richard, Software Engineer
Category: Microsoft Office
Satisfied Customers: 31329
Experience:  Over 15 year experience resolving Microsoft Office Issues
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LOST USER ACCOUNT CONTROL PASSWORD

Customer Question

LOST USER ACCOUNT CONTROL PASSWORD
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

To clarify, you mean you do not know the password for your User Account, so that you can log into Windows?

Thank you
Customer: replied 3 years ago.


I can log into windows but when I try tomake changes it asks for a user account control password

Expert:  Richard replied 3 years ago.
ok, can you go to Start, Control Panel.

Click on User Accounts.

Click on Remove your Password.

This will remove the control password.

Are you able to do this Jim?
Customer: replied 3 years ago.


no because it then asks what the password is richard

Expert:  Richard replied 3 years ago.
Which version of windows are you running Jim?
Customer: replied 3 years ago.


windows 7

Expert:  Richard replied 3 years ago.
Thanks

Create a new account there, (Control Panel, User Accounts) and add it to the Administrator Group.

Restart the computer and log in with this new user account.

Go to Control Panel, User Accounts.

Click on Manage another account.

Select the other user account (the one you forgot the password on)

Click Change Password and you can change the password without knowing the existing one.

Then restart the computer and log in with your original password.

If you have any difficulties at all, please do not hesitate to let me know so I can assist you further

Thank you

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