Microsoft Office Questions? Ask a IT Expert for Support ASAP
yes, I'm ready
May I know the make and model number of your computer?
It's a Vaio, why do you need the information?
Is the came installed with Windows 7?
I'm not worried about a game I want to change back to windows 7 as I'm not happy with windows 8
Please be informed that, you need to get a Windows 7 disc, in order to get back to Windows 7.
it keeps crashing and freezes which never happened with windows 7
even if I have a code? Windows 7 was pre installed
If the computer came installed with Windows 7, and you have upgraded it to Windows 8, you can get disc from Sony to install WIndows back.
ah, ok and will I be able to switch back from windows 8 to windows 7?
Either you can install Windows alone, or you can dual support, that it WIndows 7 and WIndows 8 together.
I hoped I could get a link address where I could download windows 7 with the code that i have
I am no longer interested in windows 8
If Windows 7 came installed with your computer, you can get disc from the manufacturer.
However, you will not be able to download a copy f Windows7, and use the product key that you have on the back of your computer.
ok, if that's all you can do for me I'm not happy to have paid a lot
Because the computer came with an OEM version of Windows.
The product key only work with the particular copy.
You will not be able to get it downloaded.
The only option is to contact Sony, and get a recovery disc.
And it will not cost you more than US $25.
I can help you order the disc or contact Sony in order to order it.
have you got an address?
May I know the address you are referring to?
for sony, I bought the computer in London as I live here
Please note down Sony tech support number : 0905 031 0006
is there a prefix?
As I said, the only solution for you is to get recovery disc from Sony.
yes, thank you
Otherwise, you have to purchase a new copy of Windows 7, and it will cost you much.
So, please contact them ask for recovery disc for your computer.
i realise that. bye bye
You may ask the same questions to them.
They will provide you the same answer.
I apologize for the inconvenience.
And I have provided honest information, that you can get the issue resolved.
Please do not rate me Poor or Bad.
If you contact a local repair center too, they will inform you to get recovery disc and come back.