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jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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Support Number : - XXXXXXXXXX With further reference to my

Customer Question

Support Number : - XXXXXXXXXX With further reference to my e-mail of today I have tried to change my password XXXXX would appear to be accepted but cannot be implemented as the 2 verification codes , i.e 0886 & 7698, submitted by you have failed to grant me access to my account .I have spent some time trying to obtain a solution. please reply to the following [email protected] The e-mailaddress for my Outlook account [email protected] HELP Brendan XXXXXX

Submitted: 4 years ago.
Category: Microsoft
Expert:  Richard replied 4 years ago.
Thank you for your question Bendan, my name is Richard.

Can I log on and look please on the connected computer?

It is easier to work with you and you can see and control everything I do.

Go to


It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (eg: 456-789-123) in your message to me here please

Thank you
Expert:  Richard replied 4 years ago.

your reply appeared blank?