Hello Michael! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Was Microsoft Office working previously? Do you have Office 2003, 2007, 2010, etc.? Do you have windows xp, vista, or 7, or 8, or Mac computer?Can we do a remote session, so we can chat, and I will be able to help you directly?Edit: It looks like you are away; please reply back when you are available to continue. Thank you,
I have Microsoft Office 2007 Language, M Word 2000, M Office, M Diagnostics, M Excel 2000 etc. (at least, these are all listed on my desktop). I have Windows 7 ; my computer is a new Dell Inspiron laptop.
All my downloaded files, ending in DOC, are now rejected, telling me that I do not have Microsoft Office. Earlier on, as I described, one such document did download, and I was able to print off the first page. When I tried to get the second to print, all disappeared, and from then on I kept getting the above message (this does not apply to documents ending DL.
Thank you for replying back to me. Please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://188.8.131.52:8040/?Session=fdc7ee8f-aa1d-49d4-8c4f-026f11a7e52cEdit: It looks like you are away, so I'm canceling the website link for now. Please reply back when you are available to continue. Thank you,