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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I cannot plumb in home and student 2013 with my product ke

Customer Question

I cannot plumb in home and student 2013 with my product key
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello George! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8? Is there any error or message? Did you just purchase Office 2013?

 

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please let me know. Thank you,

Customer: replied 3 years ago.


windows 8 just bought home and student new user not sure if its plumbed in


live mail not working

Expert:  Viet -MS Office Tech replied 3 years ago.
Thank you. Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=f28f5371-8ea3-4d92-9f09-766bc85e2ca6

Thank you
Customer: replied 3 years ago.

yes

Expert:  Viet -MS Office Tech replied 3 years ago.

OK, please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=f28f5371-8ea3-4d92-9f09-766bc85e2ca6

 

, or click on the shorter website below:

 

http://tinyurl.com/nyvgql2


If prompted, click on More info..., then Run anyway.

 

Edit: Did you click on the website I've provided above yet? It looks like you are away, so I'm canceling the website link for now; please reply back when you are available to continue. Thank you,