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Richard
Richard, Software Engineer
Category: Microsoft
Satisfied Customers: 36575
Experience:  Over 15 year experience resolving Microsoft Office Issues
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when shut down comp a message comes up dont power of installing

Customer Question

when shut down comp a message comes up dont power of installing 1 of 118 up dates when i turn it back on in morning its message is con figuring windows up date this is takeing about an hour this has happened on the last three days
Submitted: 3 years ago.
Category: Microsoft
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

Can you tell me which version of Windows you are running please?

Thank you
Customer: replied 3 years ago.


windows7

Expert:  Richard replied 3 years ago.
Thanks Ian

Can you turn off the computer.

Turn it on and keep tapping F8 until you get a menu.

Choose Last Known Good Configuration.

Tell me if when selecting this, the computer now starts up please.

Customer: replied 3 years ago.

the com works after message in morning

Expert:  Richard replied 3 years ago.
Sorry Ian, I dont understand your last message

"the com works after message in morning"

You mean it starts up now, but when you restart, it gets stuck applying updates?

Customer: replied 3 years ago.


it gets stuck at night when i try to shut down and in morn when i turn on it then turns turn its self back on

Expert:  Richard replied 3 years ago.
ok, then the updates are being stopped by a process, and I want you to do the following please Ian.


Click Start, type in MSCONFIG and press enter.

Click on the Startup Tab and click Disable All.

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Click ok, restart and let me know if you still have the problem please.

Thank you

Customer: replied 3 years ago.

there is no start on com only the enternet tab when i type in mconfig lots of opsions comeup

Expert:  Richard replied 3 years ago.
It is no mconfig

it is

MSCONFIG

Customer: replied 3 years ago.


sorry msconfig is what i put in

Expert:  Richard replied 3 years ago.
It will show when you do it correct.

You need to click Start, type in

MSCONFIG

In the search, and press Enter

It will show the new window, and you will see the Startup and Services tab

Click on the Startup Tab and click Disable All.

Click on the Services Tab and click "Hide All Microsoft Services"

Then click Disable All

Click ok, restart