Yes but I'm currently using my old laptop. It's on my new one that i need to load the software. It's one of those yearly contract ones for 5 users. We have managed to put it on the pc and now i want to use it on my laptop.
Ok I will try but I don't want to do this monthly memebership thing. It's just a one off i want - just to be able to start using my new laptop which i've had for 2 months now!
I can't log on!
ok have logged in with new password on new laptop
\using my new laptop to answer you now
This joining session is taking forever! The wheel keeps going round but i'm not getting through.
do you want me to do something?
Yes but it appears to be stuck on the discover the new internet exploere for windows 8. it's taking forever.
can't get back on
i'm trying to log in again but it doesn't accept my password
it won't give me that option!
it keeps saying there is an internal server error
can you pick it up from here?
i'll try the link again. I'm going away tomorrow until Monday night - this is why i wanted to get it working as i wanted to take the new lap top with me!
it's still not loading the join session - the wheel keeping rotaing and there's a message bos that says 'internal server error'
if you mean that orange box on a grey back ground that i have to double click, yes it comes up with the info as before
Well can we try again when i get back Monday night - i don't want to leave it like this now that you've done things to it and it isn't finished. I feel that i'm in a worse place than before!
ok - how do i get to speak to you as opposed to someone else?
ok. thank you. speak to you monday evening UK time.