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KamilAnwar1
KamilAnwar1, Office Specialist
Category: Microsoft
Satisfied Customers: 5096
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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How do I change my password? Have had to change it in my BT

Customer Question

How do I change my password? Have had to change it in my BT Account as it was hacked, however, can't do it in my email account. Message says that "Your IMAP server closed the connections".
Submitted: 3 years ago.
Category: Microsoft
Expert:  KamilAnwar1 replied 3 years ago.

KamilAnwar1 :

Hello & Welcome to JustAnswer. My name is Kamil and i will do my best to assist you.

KamilAnwar1 :

Can you tell me which version of Outlook are you using?

JACUSTOMER-ac7ydqyv- :

2010

KamilAnwar1 :

Click File -> Account Settings

KamilAnwar1 :

Select your account under Name then Click on the Change button above

KamilAnwar1 :

Under Logon Information -> provide the new password.

KamilAnwar1 :

Click Next and wait for the test to finish.

KamilAnwar1 :

Let me know if that works.

KamilAnwar1 :

Are you still there?

KamilAnwar1 :

It appears that you are offline. If you have any problems doing this, please leave me a message and i shall provide a response soon as i return usually within an hour.

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