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Ask Viet -MS Office Tech Your Own Question
Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37846
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
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I had windows mail on my laptop (vista) but it has crashed

Customer Question

I had windows mail on my laptop (vista) but it has crashed so i can no longer access my emails. I have an old PC (xp) can i access my emails on it? My windows mail password XXXXX XXXXX
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello George! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
(For privacy purpose, please do not provide your full email address; please provide only the part after the character @, such as @hotmail.com, @yahoo.com, @gmail.com, etc.)

Please let me know. Thank you,

Customer: replied 3 years ago.

windows mail via btinternet.com

Expert:  Viet -MS Office Tech replied 3 years ago.

Thank you. You can go to the website http://www.bt.com or website http://home.bt.com , then click on Email near the upper right corner at that website, then you can sign in your btinternet.com email and use.

Or the direct link to the email website is
https://signin1.bt.com/login/emailloginform

Note: if there is issue with your email password XXXXX email login at the website above, please go to the website below to reset it:
http://www.bt.com/forgotpassword

Please let me know if there is still any issue. Thank you,

Customer: replied 3 years ago.


thank you for the info. i,ll give it a try

Expert:  Viet -MS Office Tech replied 3 years ago.

You're welcome. OK, please take your time, and let me know the result later. I will help further if you need. Thank you,