Hi there, Thanks for dropping by. I really hope I can help you out with your IT issues, quickly and efficiently.
Can you please tell me which versions of both programs you are using?
Windows 8 and Dragon 12 which with update is 12.5. I hope you can help. Effectively every time I open word to use Dragon I have to enable the addin and just want it to 'self load as it used to do. Thanks
Thanks for the response, I would like to know the version of Word please - and in Word do you get an option to Always Enable if you go to File > Manage Add-Ins > Always Enable please?
If you do, could you please select it and update me?
Word 2013 in the Addins manage drop down there is no 'Always enable'.
Word 2013. In the addins manage drop down box there is no 'always enable'
Word 2013. In the addins manage drop down box there is no' always enable' facility
Word 2013. There is no always enable in the drop down box.
Could you please see if you can enable as per the image below?
Dragon 12.5 word 2013 I await your advice
Sorry, I understand that, did you take the action as per the last image that I uploaded for you please?
Yes and it says there are no disabled items.
I am going to opt out of this question and let another expert deal with it, who has remote control to assist you.
I get the window you ask but it says there are no disabled items.
I downloaded the file in windows 8 and after running it was advised the problem was fixed. That must have been another problem because the Word Dragon problem still remains.
I am happy to give you access to try and resolve this problem if you think that would help.
Followed the advice but to no effect I am afraid. The addin only works if each time I open Word I enable the addin. I have disabled all other addins
Dragon 12.5. It has worked on this machine when I got it 3 months or so ago.
Within the last 2 weeks
Sorry for delay been in meeting. I went to restore and I only had 30.10.13 which I did and then lost Dragon which I have since repaired and it is working but with the same problem in Word