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Richard
Richard, Software Engineer
Category: Microsoft Office
Satisfied Customers: 31127
Experience:  Over 15 year experience resolving Microsoft Office Issues
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I had an email from a friend I clicked on the link and my

Customer Question

I had an email from a friend I clicked on the link and my hotmail went crazy sending out loads of emails to my contact list

I contacte VIRg in & they installed a new secity s plan

After a couple of hours I got my pasname back, changed it & thought I was in the clear

BUt today I had contact s buzz me sayin g they c an't OPEN it

DOES THAT MEAN M Y PC IS STILL INFECTED
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

It is doubtful your PC is still infected, unless you opened the link again?

If not, check with the contact as they may have opened the original email you sent out when you were first infected.

Also, which Anti Virus software do you have installed?

Customer: replied 3 years ago.

VIrgin installed
F-secure


I think i have microsoft security too

Expert:  Richard replied 3 years ago.
ok, you are covered Robert.

Look in your Sent emails on hotmail.

If you do not see any emails again sent out, then the contact received one of the original emails.

If you do see emails in the sent folder from this virus, that were sent today, please let me know.
Customer: replied 3 years ago.


Thatll do for now thanks

Expert:  Richard replied 3 years ago.
Your welcome Robert.

You will be ok now. But if the problem ever arises, just let me know here, and I can further assist you.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

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