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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft Office
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I forgot my password. Machine is Lenovo. I am trying to install

Customer Question

I forgot my password. Machine is Lenovo. I am trying to install Windows 8,1
Submitted: 3 years ago.
Category: Microsoft Office
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard.

The account you set up on Windows, was this your Windows email address?

Thank you
Customer: replied 3 years ago.


My computer crashed with Error 17 on screen I am now on my wife's cemail address omputer. . She does not use it for email. I think her (is Almost Unused ) [email protected] .com

Expert:  Richard replied 3 years ago.
ok, are you still able to start the computer Thomas?
Customer: replied 3 years ago.


The Lenov


comes up with the "Seattle" screen but does not respond to yesterdays password.


 


 


 


 


 


 


 


 


 


Which computer ? The aim is to get the lenovo to work. am on I

Expert:  Richard replied 3 years ago.
The Lenovo Thomas, thats the only computer we are dealing with.

I still do not see a reply to my initial question to you.

Ill repeat it again

The account you set up on Windows, was this your Windows email address?

Customer: replied 3 years ago.

into it
I have been unable to complete installion of Windows 8 as I cannot get in.


I

Expert:  Richard replied 3 years ago.
ok Thomas

I see you keep ignoring my question. I would really like to help you here, but your not really responding in a clear manner or to my question.

Example

"into it
I have been unable to complete installion of Windows 8 as I cannot get in.

I"

Does not really answer the question I have been asking.

If you wish to have this solved, please let me know

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