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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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why does my windows 7 keep logging off during sessions

Customer Question

why does my windows 7 keep logging off during sessions
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello Patricia! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you mean it logs off your account (i.e., close all programs/files)? Or does the screen goes black, then once you touch the keyboard, all your programs/files are shown again? Or do you mean the computer just powered off completely?

Does this issue occur while you are using the computer? Or when you are away from the computer (without turning off the computer)?

Thank you,

Customer: replied 3 years ago.


Thank you for your reply it happens when I am using it if I stop for 2secounds it goes to lock


tricia


 


 


 


 


 

Expert:  Viet -MS Office Tech replied 3 years ago.
How often does it lock? I.e. how long are you able to use the computer before it locks?

Do you lose everything you are working on when it locks?

Thank you.

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