How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ansh P. Your Own Question
Ansh P.
Ansh P., MS Office Specialist
Category: Microsoft
Satisfied Customers: 8148
Experience:  Computer Science Engineer with 10 years experience in MS Office (All Versions).
14055801
Type Your Microsoft Question Here...
Ansh P. is online now

My microsoftoffice professional plus 2010 79P03212 has been

Customer Question

My microsoftoffice professional plus 2010 79P03212 has been scratched and cannot now be loaded onto my Dell PC, are you able to send or download a new disc?
Submitted: 3 years ago.
Category: Microsoft
Expert:  Ansh P. replied 3 years ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Ansh P. :

Please answer this in yes or no(do not type your product code here): Do you have the product key with you?

JACUSTOMER-tw12wg7x- :

no

Ansh P. :

ok, it should be printed on your disk or the cd cover

Ansh P. :

without the key, you will not be able to install it

JACUSTOMER-tw12wg7x- :

79P-03212

Ansh P. :

That is not the key

Ansh P. :

It should be a 25 digit code

Ansh P. :

And pls do not type it here

Ansh P. :

Just try finding it

Ansh P. :

?

Ansh P. :

I will be waiting

Ansh P. :

Are you there?