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Brandon M.
Brandon M., Computer Technician
Category: Microsoft Office
Satisfied Customers: 6977
Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
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How will I get a new password XXXXX outlook

Customer Question

How will I get a new password XXXXX outlook
Submitted: 2 years ago.
Category: Microsoft Office
Expert:  Brandon M. replied 2 years ago.
Hello, my name is Brandon and I would be happy to assist you.

I assume you are talking about verifying your identity (they want to send a code to your phone number), is that correct?

Brandon
Customer: replied 2 years ago.

yes correct

Expert:  Brandon M. replied 2 years ago.
Thanks for confirming. Where you see the phone number, is that a dropdown or a link that mentions an alternate verification method? If so, does it show your email address?

If not, there should also be an option for " I don't have these any more" - this should allow you to bypass by verifying some information on the account.

Let me know how this goes.

Best regards,
Brandon
Expert:  Brandon M. replied 2 years ago.
Please let me know if this answer worked for you or if you need further assistance.

Best regards,
Brandon

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