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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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I have Office 2010 installed and use Outlook 2010 for my emails I

Customer Question

I have Office 2010 installed
and use Outlook 2010 for my emails
I cannot receive emails (For last 10 days)
I can send emails
Can you advise
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message? Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=e9e51a09-8bfe-4d6d-89ab-35449f7126da

Thank you

Expert:  Viet -MS Office Tech replied 3 years ago.

Hi Alun,

I've checked all your email settings; they are fine; I've checked your computer; it is working fine. BT just needs to fix your email account.

Please let me know. Thank you,