Hello - What is the email service that you are using?
Windows live mail
What email service are you using - gmail, yahoo?
Windows Live mail is the program that you use with a email service such as gmail, yahoo. Are you using Microsoft Live? Try loggin into the website below and if you can, see if you can open your attachments.
Sorry, the third link is correct.
No I don't think it is microsoft live.
Which service do you think it is
Before you had Windows Live, how did you check your email - did you go to gmail or yahoo?
When I log in it asks me to sign in but I don't have an account. Is the security setting stopping me from opening the attachments
I don't think so - Windows Live is set to work with an email service such as Gmail, Yahoo, or Microsoft Live - Do you know who set it up for your if you didn't do it yourself?
Perhaps it is Gmail. I didn't set it up.
ok go to gmail.com
Login to make sure you have an account.
Yes it is gmail
ok when you login to gmail.com, can you open the attachments?
I have to go now.Sorry
Please let me know when you get back so we can work on this.
I have found out the answer for myself. May I have a refund of the £21.00 please