For several years now, I have tried to prevent a specific email sender from sending me any more but they still keep appearing. I have been using the Block Sender part of my Messages tool. I have been told that sometimes messages can be sent in a different way which is why they keep coming - but how many ways can this be done? I reckon it must be thousands by the number of times I have 'killed' this one. Please can you help? I would give you the name but I have 'killed' them all. Many thanks if you can help. Margaret XXXXXXXX
ms outlook. @talktalk.net
I am using windows XP and presume it is 2007. Am not sure.
Have not yet fixed it. There is nowhere on my screen which mentions the word "Junk".
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Thank you for that. Everything is there that I have actually done. What I need to do is to not see this email again. It comes into my deleted folder but I just want it stopped. I have received one this morning and have not done anything with it yet. Is it possible you could do it from your end please?
Many thanks for your help to date.
When this rule is applied, all incoming emails from this person will be deleted from your server, and will NOT be downloaded by Outlook Express thus you will no longer see it in your Outlook Express.
If you are having problem creating this rule, please allow me to remotely access your computer so that I can do it for you while you watch.
I hope that helped.Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!
Thank you very much. I shall not be able to rate your replies until I find whether what I have done has been effective. If I receive no more emails of this nature during the next two weeks I shall consider it has been successful and then I will be able to give you a good rating. Otherwise it will mean we will have to continue the process . . .
As I explained, I had done as you said. This morning I have another one! What now please? M.
It is always the same. 5 characters, in caps. Do I tell you what it is?
I don't really understand. All I have is the name of the sender of the email. I will tell you it. It says ME+EM. That is all I have other than the time and date it was sent. It is always in the Deleted items. As I do not open it I have no idea who sent it. Sorry for the bother. M.
I hope that helped. If you can capture a screen shot of your Rules dialog box, please do so in order for me to check the rules you have setup there.
Keep me posted with your results so that I can help you further.
my server will not allow me to send you a reply. M.
I am not sure whether this has worked but I have done as you suggested. I notice that the email is still in my deleted folder. It seems to contain all gobbledegook. What is my next move? Delete it ? Or leave it? Or just wait to see if I get any more? Thank you. M.
Thank you I shall do that. M.
Hi there. Another email came through today into my deleted box. M. x
Sorry. I have had to wait for a new modem to be delivered as a thunderstorm blew up my computer. Hope to have it fixed in a day or two. M.
Thank you for your help. Although you were not able to fix my problem, I have now got it dealt with by a colleague and I think I will have no further emails my end. If I do, I will come back to you and I hope that my fee will still be relevant. M.
Famous last words. Just when I think we are fixed I find another one in my mail. Thanks for your notes anyway. M.
I am not sure how to get a copy of my screen to you, but the last box as you asked for reads:
Apply this rule after message arrives.
Where the from line contains ME+EM
4. Name of the rule:
Next box: New Mail Rule #1
Does this help?