Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello Edgar! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you have windows xp, vista, or 7, or 8, or mac computer?Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://126.96.36.199:8040/?Session=37ccb258-72b0-4483-8816-8aa7e6d1ebe8Thank you,
I have Hve used this email for a long time and am now being told it is not through microsoft windows premium 7
windows live mail
Hi Edgar,1. Do you have windows xp, vista, or 7, or 8, or mac computer?2. Can you please go to that website in Internet Explorer (the big 'e' program icon), not Firefox or Chrome, etc.?Or go to the shorter website below in Internet Explorer:http://tinyurl.com/mcndwt9Put the above website in the address bar on the top in Internet Explorer, then press the Enter key:
, then join session, and allow the ScreenConnect program to download / open / run, and try any other option it gives you as needed.
3. And/or can you call:
From a landline: 0800(NNN) NNN-NNNN/p>
From a mobile: 0330(NNN) NNN-NNNN/p>
have been logged onto you but then your page vanished
I'm sorry, did you go to the website I've provided in Internet Explorer (the big 'e' program icon), not Firefox or Chrome, etc.?
If it does not join / connect, let's try another way: please click on the website below:https://www.join.me, then click on "start meeting" at that website, then download and run the file join.me when it prompts or shows, click on share in the join.me program once it's opened, then tell me the numbers that it will show in the join.me program., (Do not close the Join.me program.)Please remember to always reply to me at the box below on this web page (you can bookmark/add to favorites this web page.) Thank you,
am told I have two email addresses but I have no idea of . them or the passwords. Con fusion started after I changed address. The simplest thing to do is uninstall my connection with live mail ans re-install with my present email and password. Your numerous emails I answer to the best of my ability but if I have not the information cannot answer the questions Again could you please uninstall my email and re install it with my current particulars E. XXXXXXX
Sorry, I need to connect to your computer in order to fix the issue.What exactly happens when try my previous suggestion?Edit: It looks like you are still away, so we're cancelling this for now. If you still need help later, please let us know any time; we guarantee our service. Thank you,