Microsoft Office Questions? Ask a IT Expert for Support ASAP
The email is my own company email @xxxxxxxxx.xx.xx
Is that what you are asking?
Host is iPage.
imap.ipage.com port 143
smtp.ipage.com port 587
Password ***** ***** same one I use on my iPhone, where it works.
I tried that - it still doesn't work
- why would the details that work on my iPhone and on my desktop computer (on Entourage) be different from the Outlook on my laptop?
Also - now it wont refresh (send and receive) although I'm online
Yes it is.
One more thing:
I have 15 different email accounts (all on @whitebutton.co.uk) - I have tried deleting one and adding it again now. Funny thing is - the account appears in Tools>Account list, but has disappeared from the list of accounts in the window where I should receive mail
Click here: https://secure.ipage.com/secure/login.bml?err=Sign into your accountClick on Setup next to the email address that you want to setup and check the information that is displayed for Outlook and make sure it is what you have already. They may have changed the information.
I've logged on
but where is that infer and what am I looking for?
ports are the ones i've used earlier before trying the ones you gave meimap 143, smtp 587
they work on my iPhone and desktop - so they must be correct?
They work everywhere else - on my iPhone and desktop.
Also - they sometimes work on outlook too - the problem is NOT with the ports.
I am receiving and sending emails from my iPhone as we speak - using the same ports - so no point calling image.
Can you suggest anything else?
Are you there Josh ???!!!
I need you to refund the money I paid for this
But you didn't help me
and now you are ignoring me!
we've wasted a lot of time - your answers have not been good.
I told you several times that these ports work everywhere else
and you still kept going on about ports - because you did not know
how to fix it.
I am left with the exact problem as when we started and you are
just passing me on to someone else, and have lost interest the
minute I mention refund. Do you really think that I should pay for this????