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James K.
James K., Consultant
Category: Microsoft
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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In Windows Mail Live my e-mail account garry.ashworth.btopenworld.com

Resolved Question:

In Windows Mail Live my e-mail account 'garry.ashworth.btopenworld.com' has somehow become unavailable (it happened on 31st January).
When I log in to Live Mail I get a message to 'create a new account and click OK' I have ignored this request and click cancel. My e-mails continue to work perfectly OK except that I no longer have a Contacts box.
Is there any way that my account can be restored?
Submitted: 3 years ago.
Category: Microsoft
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.


yes please

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=0b780fc5-ed0f-41eb-bdb4-740095fc8901

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Expert:  James K. replied 3 years ago.
Remote Fix Cheers James
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