Thank you for writing back. I am very glad that your Hotmail account is now restored. I truly understand how frustrating it is to lose access to an email account that you have been using for many years for personal and business correspondence.
I have few friendly advice for you so that this will not happen again. And if will happen again, there are also few simple things that you can do to easily recover your account.
First, the problem that you have encountered, which a message indicated that someone else could have accessed your account, this is due to a common hacker attack. A person or a program is trying to access your account by entering randon guesses for your password. After several tries, Hotmail will trigger its security protocol and no further login is allowed unless the user is verified. Thus, you being the owner, will also require verification.
In order toprevent this from happening again, DO NOT post your email address in any web pages like blogs or forums. Do not enter your email address to online forms unless you personally know the integrity of that site.This will lead to spoofing or some person who picked your email address will then use it to send massive emails on your behalf without knowing it, and without even accessing your email.
For more information on this, please click on this link:http://technicalforum.org/email/what-email-spoofing-and-how-avoid-being-spoofed
Second, keep your Hotmail security information updated. This includes your recovery email address, your alternate email address and your mobile number. This is important because when your account is hacked, or when you forgot the password, you can easily RESET the account. A reset link will be sent to your alternate email, or a reset code is sent through SMS to your mobile. If these 2 informaiton are out of date, like when the alternate email is the very old ones that is no longer accessible, you will never get the reset link and recovery is critical.
Since you are now able to access your Hotmail, here are the steps to update your security information:http://technicalforum.org/email/how-add-or-update-security-information-hotmail-live-or-outlook-account
I hope that helped.
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