How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet -MS Office Tech Your Own Question
Viet -MS Office Tech
Viet -MS Office Tech, Other
Category: Microsoft
Satisfied Customers: 37477
Experience:  Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
30037186
Type Your Microsoft Question Here...
Viet -MS Office Tech is online now

Dear Sir I have been trying to reset my password XXXXX

Resolved Question:

Dear Sir

I have been trying to reset my password XXXXX Monday 3rd February, and it keep loking me out or there is a problem with you serer. I need to access this account as a matter of importance as I am waiting for an Important email which need to reply to ASAP. the email I am trying to access [email protected]

Can you someone please get back to me ASAP to assist me with his problem. I would prefere if someone phned me on 01342 302872 and talk me through this difficult procedure.

Thanking you for your assistance.

Mr S Swanston
Submitted: 3 years ago.
Category: Microsoft
Expert:  Viet -MS Office Tech replied 3 years ago.

Hello Sylvester! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?

Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=c7c38e7d-5568-423d-aed3-6c35ffff30f5

Edit: Per our conversation, we will continue tomorrow; in the mean time, don't try anything for now. Thank you,

Customer: replied 3 years ago.

are you there?

Expert:  Viet -MS Office Tech replied 3 years ago.
Working on issue, thanks.
Expert:  Viet -MS Office Tech replied 3 years ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
Viet -MS Office Tech and other Microsoft Specialists are ready to help you

Related Microsoft Questions