Microsoft Office Questions? Ask a IT Expert for Support ASAP
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.
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Can you hold the Ctrl + Alt + Del keys on your keyboard.
Select Start Task Manager if you see this option.
Then from under the Processes tab, local wlmail.exe and click end process.
Let me know when done.
Did you click on End Process after selecting wlmail.exe?
will I ?
Yes, after you open the Task Manager by holding the Ctrl + Alt + Del keys together.
You need to select wlmail.exe and click end process.
Then open Windows Live Mail again
there are 2 wlmail.exe
Select both one by one and click end process.
Now try opening windows live mail again
same message as before
Can you look in your system tray or task bar to check if Windows Live Mail is already open?
Hold the Alt key on your keyboard and Press Tab key and check if it is open?
a box came up showing windows mail and then the message appeared again
Hold the Alt key and press TAB continue holding the ALT key but keep pressing TAB key until it selects Windows Live Mail
When it does, release the key.
it just switches from Hp total care advisor to chatting with you
What operating system are you using?
Can you restart your computer and then try opening it again
Welcome Back. What have you lost?
We did not touch the e-mails.
What is the part after the @ sign of your e-mail address?
We can see. What is the part after the @ sign of your e-mail address
Can you login to your e-mail at the link below and check if they are there
All the e-mails on the Windows Live Mail should be there on the webmail.
Webmail is the main storage for the e-mails.
I am sorry but if these mails are not there, then they have been deleted either by the server setting or manually.
If you don't mind i would like to give you an advise which is to use Gmail that offers 15 GB storage and peace of mind with mails.
You can move them to folders, keep them and if they are deleted, get them from the trash.
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