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jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
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my e/m outlook is blocked can you unblock it i have put in

Customer Question

my e/m outlook is blocked can you unblock it i have put in 4 digits required my phone 24 hrs ago for a new code need a solution thanks patty
Submitted: 3 years ago.
Category: Microsoft
Expert:  Chris L. replied 3 years ago.
Hello my name is Chris and I will be happy to assist you.

Are you able to get the code sent to your phone?

Has the text message shown up at all?

Please let me know so I can help you.
Customer: replied 3 years ago.

i can get a code sent to my landline which i have tried to do to no avail

Expert:  Chris L. replied 3 years ago.
Ok if you can get the code you should be able to get back into the account. Let's try the process together.

First I will need your email address, when you type your email address to me do not type the @ symbol or it will be blocked. Type it in this format someoneAThotmail.com

Also let me know the last 4 digits of the phone number.