ok that seems to work with an individual spreadsheet, but the document recovery pane still appears on every other existing spreadsheet I open, as well as new ones. Also, does this 'solution' mean that my spreadsheets are no longer autosaving? could that cause a problem in future.
also on some of the spreadsheets now, as well as the doc rec pane being there I am getting a message 'file data error', if I click on ok that goes away and the spreadsheet opens but presumably there could be data errors.
this is a newly installed version of office 2010, all the excel spreadsheets are from office 2004
ok I can do the cc cleaner at some point
unfortunately, the doc rec pane is coming back up on the spreadsheets I have already carried out your initial procedure on, so that hasn't worked:-(
also it always comes up on new spreadsheets
has made no difference
file id - 965046
I appreciate your persistence in trying to solve this irritating issue
sorry Richard, how do I go about pasting into a brand new workbook?
ok that seems to have got rid of the 'file data error' message, but 1 - the doc rec pane still there (its actually in any brand new workbook I open to start with) and 2 - if this does end up to be a solution, that copy and paste has only copied one sheet, the workbook in question has several, I did have all sheets highlighted when I copied
so control panel, then user accounts, then -
manage another account?
create new account?
then is it to be a 'standard' one or 'administrator' one? (my existing one is administrator)
logged in with the new user account, opened a workbook and NO document recovery pane was present
however (and I guess you know this) under that new account I had none of my usual stuff on the desktop, it looked like IE needed setting up again along with some, if not all the programs
ok thanks, XXXXX XXXXX leave it there for now.
how do I get back to you directly if I need further assistance?