Microsoft Office Questions? Ask a IT Expert for Support ASAP
This has only answered the first part of the question. Which particular part of a back up would contain the emails?
When I back my data it says it backs up my emails. I have a back file of 30 +Gb and I want to know which part contains the un-corrupted emails which I want to then return to Windows Live Mail
Yesterday I backed up my files which included all my emails. Then I ran the Registry Cleaning software which then corrupted my emails. Today Windows Live Mail has downloaded all 4000+ received emails but not my sent emails. I want to get back my sent emails?
"I had previously done a back up but don't know where to look to get the old email files back " this is the part of my original email that has not been answered
I did the back all files including my emails on an H Drive. So looking on the C Drive does not seem to make much sense. The idea of a back up is to put files somewhere safe where damage or change to the C drive will not affect them. On the H drive which has the back up files there are a lot of files but nothing that identifies them as emails
I wish it was that simple. My back up file has a long series of wim files and a back up manager. I have never used this before.
I think it Microsoft. When the computer crashes it is one of the options available before it tries the various repair options
That just presents 160 wim files and at the bottom is an application called "RecoveryMgr".
Its actually an HP program and it is currently restoring all the emails. This may take some time. I'll let it finish and then advise you what has happened.
I now have the system recovery files in a folder structure that is the same as the Windows Live Mail. What is the best way of transferring - copy and paste or can I just - drag and drop in the empty folders?
The copy and paste was completed on the sent items and in the folders everything looks fine but when I go in to Windows Live Mail itself it still says the folder is still empty. I tried closing Windows Live Mail and re-opening and its just the same. The only emails I can currently see are what was downloaded this morning when I first opened up WLM.
Computer OS(C):/Users/David/AppData/Local/Microsoft/Windows Live/Sky (david.a12/Sent Items
Computer OS(C):\Users\David\AppData\Local\Microsoft\Windows Live Mail\Sky (david.a12\Sent Items
A correction when I open the folder Windows Live Mail there are another two sub folders
My username is David
I have 3 email accounts Sky Hotmail and Virgin
I've just found another Sky folder which I will copy the sent mails to.
Its now definitely in the right sub folder but the online version of WLM still does not read it. Its a bit frustrating having found the email data but not to be able to use it normally. I have a feeling there must be something I'm missing or something else that needs to be done. I'm a bit puzzled as to why there should be two Sky Folders
I think the registry software has made a complete mess of my emails. I have just found a storage folder that also has all my old emails. I'm finding this all very confusing and not at all straightforward. I'm just going to see exactly what I have before I try and do anything else.
I can see eml files in the folders but I cannot get the online WLM to actually read the saved files only the eml files that were down loaded again this morning. It was the sent files which did not download which I want to restore and be able to read normally with WLM.
Yes that worked. Success at last. Many thanks for your assistance.