How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jstinehelfer Your Own Question
jstinehelfer
jstinehelfer, Information Systems Manager
Category: Microsoft
Satisfied Customers: 23
Experience:  A+ Comptia Certified computer repair
63323962
Type Your Microsoft Question Here...
jstinehelfer is online now

Recently purchased new computer and installed Microsoft office

Customer Question

Recently purchased new computer and installed Microsoft office . Transferred all files from old computer but having difficulty reading files that are in Microsoft publisher especially label files. Can you help as I am blaming Windows 8 !
Regards XXXXX
Submitted: 3 years ago.
Category: Microsoft
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

No way ! No access to my machine remote or otherwise . Had problems in the past with bogus 'Microsoft or Windows , Experts /technicians

Expert:  James K. replied 3 years ago.
not a problem

Let me opt out and somebody else look at this

Please dont reply to this it will only delay your response

Cheers James