thanks for helping me - my first question before I rebuild the identity is around all the current emails that are filed within my outlook - are you sure I will not lose these files or my contacts that are in Outlook
I'm a bit paranoid - when you say close down applications do you mean close down firefox which is how Im talking to you!
NO - after successful rebuild I still cant' send an email - same message box came up
I have downloaded but when I double click a box comes up saying
you can't open the applicaiton TEamviewerQS because Microsoft windows applications are not supported on OSX
OK - good
ID XXXXXXXXX /p>
the id code is 7 7 1 5 2 5 5 1 6
the password is 6 6 7 6
i have restarted the computer
Yes I will - important info - after I restarted the computer I was able to send email so I started to send tests and after sending 10 emails I'm back to the same authentication box alert that I mentioned in my first comment to you.
so here are the codes
7 7 1 5 2 5 5 1 6
pass 3 0 1 4